Background:
SInce 2002, I have kept a VOIP number with Vonage, one of the first companies in US which had such service. Recently, after their locked adapter refused to work, and bad experience with theirBlackberry dialing application, I decided to consolidate this number to my Broadvoice account (an extra number costs a cent shy of $2 a month.)
Attempts to just close the number through Vonage customer servce were met with "this is another department, let me transfer you" line.
Timeline and Results
nov04: submitted online LNP request to broadvoice - no paper letter to send!
nov05: broadvoice asked for phone service address; replied to them
nov12: notified by Broadvoice about nov17 effective date
nov19: vonage account cancelled automatically after porting to broadvoice completed
Vonage Monthly Customer Count
In my account portal, there was an invoice history; based on that, somebody can reconstruct size of their customer base since company started offiering the service (I was within first 300 customers, it seems.)
Here is the link.
Sunday, December 13, 2009
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